Terms of service

1. About Us TRADYA is an online store based in the Netherlands, offering affordable home & garden decor. By accessing or using our website at tradya.eu, you agree to these Terms of Service.

2. Eligibility By using our store, you confirm that you are at least 18 years old or have parental/guardian consent to make purchases.

3. Products & Pricing

  • All prices are displayed in USD and are subject to change without notice.
  • We reserve the right to limit quantities or discontinue products at any time.
  • Product images are for illustrative purposes; slight variations may occur.

4. Orders & Payment

  • By placing an order, you make a binding offer to purchase the product.
  • We reserve the right to cancel or refuse any order at our discretion (e.g., suspected fraud, pricing errors).
  • Accepted payment methods are displayed at checkout.

5. Shipping & Delivery

  • We ship within the EU. Delivery times are estimates and not guaranteed.
  • Risk of loss passes to you upon delivery to the carrier.
  • For full shipping details, see our Shipping Policy.

6. Returns & Refunds Please refer to our [Return & Refund Policy] for full details. EU customers retain their statutory 14-day right of withdrawal under Directive 2011/83/EU.

7. Intellectual Property All content on tradya.eu—including images, logos, text, and design—is the property of TRADYA and may not be reproduced without written permission.

8. Limitation of Liability To the fullest extent permitted by law, TRADYA is not liable for indirect, incidental, or consequential damages arising from your use of our store or products.

9. Data Protection & GDPR We are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

  • Data Controller: TRADYA, Netherlands
  • Data We Collect: Name, email, shipping address, payment info (processed securely), and browsing behavior.
  • Purpose & Legal Basis: Order fulfillment (contract performance), marketing communications (consent), and fraud prevention (legitimate interest).
  • Data Retention: We retain your data only as long as necessary for the stated purposes or as required by law.
  • Your Rights: Under GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing. To exercise your rights, contact us at [your support email].
  • Third Parties: We may share data with trusted processors (e.g., payment providers, shipping carriers) under data processing agreements. We do not sell your data.
  • Cookies: We use cookies to improve your experience. See our [Privacy Policy] for details.
  • Supervisory Authority: You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

10. Governing Law These terms are governed by the laws of the Netherlands. Any disputes shall be subject to the exclusive jurisdiction of the courts of the Netherlands, without prejudice to your rights as an EU consumer under mandatory local law.

11. Changes to These Terms We may update these terms at any time. Continued use of our store after changes constitutes acceptance of the new terms. We will notify you of material changes via email or a notice on our website.

12. Contact: 📧 home@tradya.eu, 🌐 tradya.eu